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8.1

Spot Score

Slaask - Help Desk Software

Slaask Alternatives and Competitors

Streamlining customer service, one Slack at a time.

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Main Features

  • Automated Routing
  • Contract (SLA Management)
  • Document Storage
  • Knowledge Base

Pricing

  • Starts from $26/Month when Billed Yearly

  • Free Trial available

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Alternatives of Slaask with

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List of the Top Slaask alternatives as of May 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.2

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 7 more

Unique Features

  • Incident Management

  • Customizable Branding

  • Known Issue Management

+ 16 more

Pricing

Free Trial available, Try Now

Starts from $19/user/month when yearly

9.7

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

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Product Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 7 more

Unique Features

  • Incident Management

  • Customizable Branding

  • Known Issue Management

+ 14 more

Pricing

Free Trial available, Try Now

Starts from $7/user/month when yearly

Tidio Logo

Tidio Helpdesk

RECOMMENDED

Transform Customer Interactions with AI Automation and Unified Support Tools

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Product Description

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...

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Common Features

  • Ticket Management

Unique Features

  • Ticketing

  • Ticketing System

  • Routing

+ 9 more

Pricing

Free Trial available, Try Now

Starts from $24/month when yearly

8.3

Spot Score

LabiDesk - Help Desk Software

LabiDesk

Streamline customer support and enhance satisfaction.

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Product Description

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 6 more

Unique Features

  • Incident Management

  • Customizable Branding

  • Known Issue Management

+ 2 more

Pricing

Free Trial available

Starts from $79/Month when Billed Yearly

8.8

Spot Score

Support.cc by 500apps - Help Desk Software

Support.cc by 500apps

Efficient support at your fingertips.

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Product Description

Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple support agents on different locations, chat with online customers and receive all incoming requests via email ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 7 more

Unique Features

  • Incident Management

  • Customizable Branding

  • Known Issue Management

+ 2 more

Pricing

Free Trial available

Starts from $9.99/Month when Billed Yearly

7.5

Spot Score

Desk365 - Help Desk Software

Desk365

Efficiently manage IT incidents with Desk365.

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Product Description

Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians and track their progress online. Desk 365 also provides many additional functions not found in other help ...

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Common Features

  • Multi-Channel Communication

  • Macros (Templated Responses)

  • Ticket Management

+ 2 more

Unique Features

No unique features

Pricing

Starts from $10/User/Month when Billed Yearly, also offers free forever plan

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Popular alternatives include Zendesk Support, Zoho Desk, Tidio Helpdesk, LabiDesk and Desk365.

Yes, platforms like Zendesk Support, Zoho Desk, Tidio Helpdesk, LabiDesk and Support.cc by 500apps offer free tiers suitable for small or mid-sized companies.

Key factors include Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Ticket Management and pricing.

Tools like SysAid, LiveAgent, Help Scout, Zoho Desk and Freshdesk are best for small businesses for Help Desk Software.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.