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9.6

Spot Score

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud Alternatives with Better Features

Customer service made smarter, faster, and better.

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Main Features

  • Self Service Portal
  • Live Chat
  • Alerts (Escalation)
  • Contract (SLA Management)

Pricing

  • Starts from $25/user/month when yearly

  • Free Trial available

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Alternatives of Salesforce Service Cloud with

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List of the Top Salesforce Service Cloud alternatives as of February 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.2

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Unique Features

  • AI based Chatbots

  • AI Assistant

Pricing

Free Trial available, Try Now

Starts from $19/user/month when yearly

9.8

Spot Score

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

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Product Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Unique Features

  • Visitor Targeting

  • Video Chat

  • Transfers

+ 6 more

Pricing

Free Trial available

Starts from $15/User/Month, also offers free forever plan