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9.5

Spot Score

Freshchat - Live Chat Software

Freshchat Alternatives and Competitors

Upgrade your customer service with intelligent messaging.

User Ratings

Main Features

  • Knowledge Database
  • Offline Form
  • Shortcut Messages
  • Agent Scheduling

Pricing

  • Starts from $15/User/Month when Billed Yearly, also offers free forever plan

  • Free Trial available

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List of the Top Freshchat alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.2

Spot Score

ZoomInfo Chat - Live Chat Software

ZoomInfo Chat

RECOMMENDED

Transform your website chats into valuable connections.

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Product Description

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

No unique features

Pricing

ZoomInfo Chat offers custom pricing plan

9.1

Spot Score

ClickDesk - Live Chat Software

ClickDesk

Seamlessly serve your customers with ClickDesk.

4.0

(84)

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Product Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

  • Video Chat

Pricing

Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan

9.8

Spot Score

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

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Product Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 15 more

Pricing

Free Trial available

Starts from $15/User/Month, also offers free forever plan

9.8

Spot Score

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

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Product Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $16/User/Month when Billed Yearly

9.1

Spot Score

Tidio Chat - Live Chat Software

Tidio Chat

Streamlined communication for ultimate customer satisfaction.

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Product Description

"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

No unique features

Pricing

Starts from $12.50/Month when Billed Yearly, also offers free forever plan

8.2

Spot Score

DeskMoz - Live Chat Software

DeskMoz

Engage, convert, and grow with DeskMoz.

4.7

(20)

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Product Description

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...

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Common Features

  • Visitor Targeting

  • Knowledge Database

  • Co-Browsing

+ 1 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $199/Month

9.0

Spot Score

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

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Product Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

  • Call Me Option

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

9.8

Spot Score

Intercom - Live Chat Software

Intercom

Boost your sales, keep your customers, and grow.

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Product Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Video Chat

  • Call Me Option

Pricing

Starts from $59/Month

9.3

Spot Score

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

4.5

Add to compare

Product Description

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Video Chat

Pricing

Free Trial available

Starts from $29/User/Month

8.3

Spot Score

Smartchat - Live Chat Software

Smartchat

Connect, convert and grow your business with Smartchat.

Add to compare

Product Description

Smartchat, an AI-powered live chat software solution, helps businesses attract leads and engage with website visitors in real-time. Gain valuable insights into your online traffic, all from one centralized platform. With 24/7 availability, this software allows companies of all sizes to connect ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

  • Call Me Option

Pricing

Free Trial available

Starts from $49/Month