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8.2

Spot Score

DeskMoz - Live Chat Software

DeskMoz Reviews in January 2025: User Ratings, Pros & Cons

Engage, convert, and grow with DeskMoz.

4.7

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Starts from $199/Month

DeskMoz Reviews & Ratings

4.7

Excellent

Based on 5 ratings & 20 reviews

Rating Distribution

Excellent

(20)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 20

AG

Ashlee Guy

05/22/24

5 out of 5

Ive been using Deskmoz for a few years…

Ive been using Deskmoz for a few years and they are absolutely great. Great service, fast responses, very easy to work with. I highly recommend this service. I love the live chat option where a live agent responds to your inquiries!! It's definitely worth it!

TD

Tim Duncan

05/21/24

5 out of 5

very professional

These guys are very professional, organised, systematised and hard working. My company has been working with them for several years. Value for money is also good.

RS

Raphael Strausberg

05/21/24

5 out of 5

Working with Deskmoz is incredibly easy

Working with Deskmoz is incredibly easy. Utsav and the team are super fast learners, available, and know how to follow guidelines. Super happy working with them :) :) :)

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Amareen Dhaliwal

05/15/24

5 out of 5

We have been working with DM for over…

We have been working with DM for over four years. Since the beginning, they have been an essential part of increasing our revenue and making a multi million dollar company. We are so grateful for their support and help and have use them for other companies after and recommended them to all of our friends. I Strongly suggest you use them and they are able to interchange platforms are coming out with phone support

TV

Tara Vega

05/15/24

5 out of 5

Over the last 4 years

Over the last 4 years, DeskMoz has provided 24/7 live chat support to Pinsight, our valued clients, administrators, and simulation participants. We have placed immense trust in the proficient agents at DeskMoz, as they are the first line of support for all our users. With unwavering dedication, DeskMoz ensures the seamless delivery of chat support, with quick response times and accurate answers. Our visitors can rest assured that they are getting vital resources necessary for their optimum ...

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Amar Dhaliwal

05/05/24

5 out of 5

We’ve been working with this team for 5…

We’ve been working with this team for 5 years and they’ve been a fundamental part in our company with managing chat inquires in a meaningful way that has resulted in improved student satisfaction. They do amazing work and train themselves to answer questions more advanced over time.

F

Fazal

05/01/24

5 out of 5

Excellent service from Deskmoz

Excellent service from Deskmoz, we have outsourced our chat operations with them for almost 5 years, they have never let us down.

BR

Benjamin Rose

04/30/24

5 out of 5

Exemplary Support and Seamless Collaboration

We have been partnering with DeskMoz for several years to manage our customer support operations. Our experience with DeskMoz has been exceptionally positive, enhancing both our pre-sales and post-sales support services. DeskMoz's team demonstrates exemplary communication skills, maintaining clear and consistent contact with us and ensuring that our customers always feel heard and valued. Their responsiveness is outstanding; they address queries and concerns swiftly, which has ...

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GT

Gaurav Tharwani

05/01/22

5 out of 5

Deskmoz has the best customer support…

Deskmoz has the best customer support as this company focuses on the one to one interaction between the customer and the agent and try to provide the the proper satisfaction to the customer for whichever inquiry they come for.

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Akshay D

02/17/22

5 out of 5

"DeskMoz has carried my business to new heights..."

Describe the project or task DeskMoz helped with: My education learning platform had recently gained a lot of traffic. We had a lot of visitors looking for support from us, however, due to our busy schedules, it was impossible to manage them ourselves. We received a lot of emails however, were only able to respond to half of them, and our live chat schedule was practically offline for the majority of the time. We really wanted a solution that would solve all our issues, and provide our ...

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