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8.7

Spot Score

eGain Chat - Live Chat Software

eGain Chat

Revolutionize customer engagement with eGain Chat.

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eGain Chat offers custom pricing plan

What is eGain Chat?

Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With eGain Chat, businesses can enhance customer experience, streamline service processes, and boost sales across various channels like web, social media, and phone. Countless multinational corporations rely on eGain to revolutionize their disjointed sales engagement and customer service systems into cohesive Customer Engagement Hubs (CEHs). Experience the power of eGain Chat and take your customer engagement to new heights.

Pricing

  • eGain Chat offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

eGain Chat software demo

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eGain Chat Pricing

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Free Trial

  • Not available

eGain Chat Pricing

  • eGain Chat offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

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eGain Chat Reviews & Ratings

2

Based on 7 ratings & 15 reviews

Rating Distribution

Excellent

(6)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(6)

User Review

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A

Ash

12/08/22

1 out of 5

I wouldn't trust eGain

Having worked there for 2 years, the company are solely focussed on money and profits and take very little interest in providing solutions that ...

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PN

Peter Neal

09/28/22

1 out of 5

eGain power Virgin Money's chat bot

eGain power Virgin Money's app chat function, unfortunately the wait time just seems to get longer and longer and being in the chat function of the ...

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P

Phil

07/18/22

1 out of 5

Sh*thole of a company

Whatever this stupid company is, they barrage you with unwanted spammy emails. They don't stop even if you unsubscribe.

Z

Zoe

04/09/20

1 out of 5

Constant spam e-mails

Have never signed up or agreed to be contacted by eGain. In fact, I have specifically unsubscribed from their services but still get e-mails from them ...

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eGain Chat Support

Customer Service

Business Hours

Online

Location

Sunnyvale, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

eGain Chat is a Live Chat Software. eGain Chat offers the following functionalities:

  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
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Here's a list of the best alternatives for eGain Chat

Yes, eGain Chat provides API.

No, eGain Chat doesn’t provide mobile app.

eGain Chat is located in Sunnyvale, California

eGain Chat offers Quotation Based pricing model

We don't have information regarding integrations of the eGain Chat as of now.