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3CX - Contact Center Operations Software

3CX Alternatives and Competitors

Revolutionizing communication with advanced contact center technology.

User Ratings

Pricing

  • Starts from $175/Year, also offers free forever plan

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List of the Top 3CX alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.8/10

Spot Score

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

4.9

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Product Description

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Pricing

Starts from $50/User/Month

8.9/10

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

4.7

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

RingCentral Office - VoIP Providers

RingCentral Office

Unify your business communication with RingCentral.

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Product Description

RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy a truly unified communications suite, with all business communication ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $19.99/User/Month when Billed Yearly

Dialpad Contact Center - Contact Center Operations Software

Dialpad Contact Center

Revolutionize global collaboration with AI-powered customer intelligence.

4.5

(25)

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Product Description

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $75/User/Month

VCC Live - Contact Center Operations Software

VCC Live

Maximize customer satisfaction with VCC Live.

4.7

(33)

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Product Description

VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $50/Month when Billed Yearly

Avaya Aura - Contact Center Operations Software

Avaya Aura

Streamline your call center with Avaya Aura.

4.1

(79)

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Product Description

Avaya Aura is a contact center operation software designed to help business to streamline the call center operations, improve agent efficiency and performance, and continuously enhance the customer experience. Avaya Aura will help user to meet the business and technology goals by providing ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Avaya Aura offers custom pricing plan

ice Contact Center - Contact Center Operations Software

ice Contact Center

Boost efficiency and cut costs with ice Contact Center.

4.0

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Product Description

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...

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Common Features

No common features

Unique Features

No unique features

Pricing

ice Contact Center offers custom pricing plan

Vonage Contact Center - Contact Center Operations Software

Vonage Contact Center

Revolutionize your customer service experience with Vonage Contact Center.

3.3

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Product Description

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Vonage Contact Center offers custom pricing plan

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

Streamline your customer service with ease.

3.7

(30)

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Product Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

RingCentral Contact Center offers custom pricing plan

8.3/10

Spot Score

RingCentral Engage Digital - Live Chat Software

RingCentral Engage Digital

Transforming customer service, one conversation at a time.

4.4

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Product Description

RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automation of conversations and best-in-class chatbot technology. Teams can ...

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Common Features

No common features

Unique Features

  • Visitor Targeting

  • Video Chat

  • Transfers

+ 4 more

Pricing

RingCentral Engage Digital offers custom pricing plan