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Avaya Aura - Contact Center Operations Software

Avaya Aura

Streamline your call center with Avaya Aura.

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Avaya Aura offers custom pricing plan

What is Avaya Aura?

Avaya Aura is a contact center operation software designed to help business to streamline the call center operations, improve agent efficiency and performance, and continuously enhance the customer experience. Avaya Aura will help user to meet the business and technology goals by providing exceptional support for inbound, outbound and multichannel communication capabilities.

Pricing

  • Avaya Aura offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Avaya Aura software demo

View demo

Avaya Aura Pricing

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Free Trial

  • Not available

Avaya Aura Pricing

  • Avaya Aura offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

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Avaya Aura Reviews & Ratings

4.1

Very Good

Based on 162 ratings & 79 reviews

Rating Distribution

Excellent

(37)

Very Good

(31)

Good

(8)

Poor

(1)

Terible

(2)

User Review

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MA

Marco A

10/04/20

4 out of 5

It allows me to carry several lines and phone calls simultaneously

What do you like best? It has allowed me to administer in a much faster and more efficient way the attention to my clients, more than anything it ...

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JS

Jimmy S

09/30/20

4 out of 5

Esta plataforma te permite tener una interaccion mas efectiva  con los usuarios

What do you like best? Esta plataforma te permite tener una interaccion mas efectiva  con los usuarios, proporciona una diversidad de ...

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AI

Administrator in Information Technology and Services

06/30/20

5 out of 5

Avaya Aura is so far the most widely use tools for contact center based on my experience.

What do you like best? I like the way it manage and routes call it is very efficient. What do you dislike? So far, my dislike would be ...

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UI

User in Information Technology and Services

06/11/20

4.5 out of 5

Software of easy access and understanding.

What do you like best? Avaya is a service that provides its users with an incredible agility to interact with customers in an effective and ...

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Avaya Aura Support

Customer Service

Online

Location

Santa Clara, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Here's a list of the best alternatives for Avaya Aura

No, Avaya Aura doesn't provide API.

No, Avaya Aura doesn’t provide mobile app.

Avaya Aura is located in Santa Clara, California

Avaya Aura offers Quotation Based pricing model

We don't have information regarding integrations of the Avaya Aura as of now.