Streamline your call center with Avaya Aura.
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Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.8
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Product Description
contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...
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Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
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Pricing
Starts from $105/User/Month
8.8
Spot Score
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Product Description
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
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Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Pricing
Starts from $50/User/Month
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
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Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
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Product Description
3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in the Cloud. With cutting edge softphones and an intuitive interface, the 3CX ...
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Pricing
Starts from $175/Year, also offers free forever plan
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Product Description
Convoso Contact Center Operations Software is a cloud based system that provides a solution for companies who need to improve their inbound and outbound contact center operations. By connecting analytics, operations, and customer service managers to all the data they need, Convoso Contact ...
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Convoso offers custom pricing plan
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Product Description
Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...
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Pricing
Starts from $19.99/User/Month, also offers free forever plan
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Product Description
The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...
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ice Contact Center offers custom pricing plan
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Product Description
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
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Vonage Contact Center offers custom pricing plan
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Product Description
Introducing i2x - the ultimate solution for making conversation analytics easier and more efficient. Our platform helps teams close deals by utilizing data and sharing best practices. Ideal for contact centers, our software records phone calls and guides agents through each conversation using ...
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Pricing
i2x offers custom pricing plan
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Product Description
Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized communications. Record calls with ease, whether automatically or upon agent ...
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Pricing
ipSCAPE offers custom pricing plan
