Convoso

Great CRM

What do you like best? I have been using convoso for three years for work and it’s a very easy system to navigate. I like the fact that I can easily search for leads and see my call times. What do you dislike? The system will freeze when I switch dispositions sometimes but I don’t know if that’s my internet or Convoso itself. Recommendations to others considering the product: Please choose Convoso over YTel. It’s much easier to work with and the support is a lot easier to reach ...

The Best for Outbound Dialing

What do you like best? Multiple dials at the same time. The setup is as good as it gets for outbound/inbound dialing. What do you dislike? The setup can be a little confusing to get used to. Once your affluent with it, it's great! What problems are you solving with the product? What benefits have you realized? Much more of an outreach with using this. The work flow and outreach has close to double.

BIG Mistake

What do you like best? The people are nice and very helpful! Always available to us. What do you dislike? Can't dial my newest leads first. Would like more control Recommendations to others considering the product: do not go with this company. What problems are you solving with the product? What benefits have you realized? Very Helpful.

Best Contact Center CRM

What do you like best? Functionality, Reporting and the USer Interface. What do you dislike? Not having a configuration with other VOIP minute providers. What problems are you solving with the product? What benefits have you realized? Reporting and customer journey tracking.

Convoso is great for call centers

What do you like best? Super easy to use. Very user friendly. Fast to learn. What do you dislike? Occasionally lags and freezes but otherwise works great. What problems are you solving with the product? What benefits have you realized? No current problems. Benefits are super easy for new employees to learn

Wonderful for at call centers!

What do you like best? very easy to use, helpful customer support, dashboard shows updated live revenue What do you dislike? The system lags occasionally, and sometimes the customer on the line cannot hear me and says its really choppy. What problems are you solving with the product? What benefits have you realized? This system is so easy to use ad makes our job easy,

Easy-to-use dialer software

What do you like best? My favorite feature of Convoso is the voicemail drop, which has saved countless hours of listening to recordings and leaving manual messages What do you dislike? Convoso is user friendly, but a bit difficult to implement changes and/or embed with other programs. Our developer team has spent a lot of time making it work with our other CRM software. What problems are you solving with the product? What benefits have you realized? Convoso has essentially ...

Powerful tool but has to be harnessed properly

What do you like best? The power dialing software allows you to call significantly more people than manual dialing. What do you dislike? UX is not totally intuitive and some automation functions are still nascent What problems are you solving with the product? What benefits have you realized? Trying to utilize it to expand the reach of our sales force while at the same time cutting costs

Professional Service and good price

What do you like best? The rates are great for this program at only 149.00 a month, as we have an annula subscription at our company. Their customer service is excellent and very professional. What do you dislike? The only language it is supported in is english, and as we have a bilingual office, this can be cause for concern. What problems are you solving with the product? What benefits have you realized? To optimize our marketing and sales strategy on a national level.

It allows me to have access to all the information in one place to keep a good control

What do you like best? It allows me to have access in one place to all the information necessary to keep a good control of sales and digital marketing of my company, not to mention that its interface has a fairly simple design to use at all times, as well as the way in which generates the reports I love it, it seems to me that it has quite robust and interesting information to carry out my studies or analysis about the effectiveness of the actions taken in the company, in such a way that ...