Compare Zoho Desk vs AskNicely

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho Desk (4147) Visit website Visit Website *sponsored	AskNicely (787) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More	Build your culture on continuous customer feedback
Entry Level Pricing	Starts from $14 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.7/10	Not Available
User Ratings	4.4 (3462)	4.7 (995)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	17 Features	7 Features
Unique Features
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Pricing

Pricing Option
Starting From	$14 , Billed Yearly	Not Available
Pricing Pans	Free Get Started 3 Free Agents Email Ticketing Comment in Ticket Show more + Standard Get Started Unlimited Agents Includes features of Free plan, plus Ticket Tags: 20 Tags/Ticket Show more + Professional Get Started Includes features of Standard plan, plus Ticket Tags: 30 Tags/Ticket Approvals Show more + Browse all pricing plans	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.4 (based on 3462 reviews)	4.7 (based on 995 reviews)
Rating Distribution	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19	Excellent 682 Very Good 96 Good 7 Poor 1 Terible 1
Expert's Review generated by AI	No Expert ai Review available for the product	AskNicely, a customer feedback and NPS software, has garnered high praise from users for its intuitive interface and seamless functionalities. Users appreciate the ease of use and the ability to ...Read more
Pros and Cons	No pros or cons available for the product	Simplifies feedback collection and management, providing real-time insights for quick actions. Easy integration with various platforms like CRM, JobAdder, Salesforce, and Slack, enhancing usability and functionality. Excellent customer service and support, offering guidance, onboarding assistance, and responsiveness. Efficient automation features for surveys, follow-ups, and email notifications, saving time and improving response rates. Customizable dashboards and themes for tailored data analysis and visualization. Limited customization options for individual survey parameters and restrictions on resending surveys, hindering full flexibility. Some users may find the initial setup complex, especially when integrating with current CRMs or other systems.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho Books 4.5 (565 reviews) Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews)	Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews) Kustomer 4.2 (381 reviews)

Customers

Customers	NHS Zoho Desk_customers_0 Zoho Desk_customers_3	Cockburn ARC Ace sports iClinic

Media and Screenshots

Screenshots	4 Screenshots	4 Screenshots
Videos	4 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2 Jira Service Desk 4.1	No Alternative products available.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zoho Desk offers Free Trial, but AskNicely does not.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

AskNicely is designed for Large Enterprises, Small Business and Medium Business.

The starting price of Zoho Desk begins at $14/User/Month when Billed Yearly, while pricing details for AskNicely are unavailable.

Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Some top alternatives to AskNicely includes and undefined.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho Desk vs AskNicely

Zoho Desk

AskNicely

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure