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Compare Zoho CRM vs SupportBee vs Zoho Desk vs Zendesk Support

Overview

Description

Zoho CRM (Customer Relationship Management) has a simple interface that works as hard as you do. With its intuitive drag and drop functionality, CRM Software makes it easy to share your ... Read More

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

9.2/10

User Ratings

4.2

(31)

Features

Total Features

10 Features

16 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $14 , Billed Yearly
          • $13 , Billed Yearly
          Pricing Pans
          • Startup

            • Unlimited Email Inboxes/Tickets

            • Customer Management

            • Snippets

            Show more +

          • Enterprise

            • Includes features of Startup plan, plus

            • Teams: 3

            • Knowledge Base Software: 3 Sites

            Show more +

          Pricing Pagezoho-crm pricingsupportbee pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Excellent

          1

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          • Initial setup and customization can be overwhelming without proper guidance for some users.

          • Performance can be inconsistent with occasional lags and bugs.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          SupportBee_customers_0

          SupportBee_customers_0

          SupportBee_customers_1

          SupportBee_customers_1

          SupportBee_customers_2

          SupportBee_customers_2

          Media and Screenshots

          Screenshots
          CRM bot teams up zia

          4 Screenshots

          Comments

          5 Screenshots

          Videos

          No videos available.

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho CRM and SupportBee offer a Free Trial.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          SupportBee is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zoho CRM Starts at $14/User/Month when Billed Yearly whereas for SupportBee Starts at $13/User/Month when Billed Yearly.

          Some top alternatives to Zoho CRM includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho One, Hubspot Marketing Hub, Salesforce, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to SupportBee includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].