Compare Zoho CRM vs ClickDesk vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho CRM (2471) Get Quote Get Quote	ClickDesk (84) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zoho CRM (Customer Relationship Management) has a simple interface that works as hard as you do. With its intuitive drag and drop functionality, CRM Software makes it easy to share your ... Read More	ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More
Entry Level Pricing	Starts from $14 , Billed Yearly	Starts from $12.99 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.8/10	9.1/10
User Ratings	4.1 (8849)	4 (95)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	9 Features
Unique Features
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Pricing

Pricing Option
Starting From	$14 , Billed Yearly	$12.99 , Billed Yearly
Pricing Pans	Free Get Started Leads Documents Mobile Apps Standard Get Started Basic modules Tasks, calls, events Advanced filters Show more + Professional Get Started Includes features of Standard plan, plus Macros SalesSignals Show more + Browse all pricing plans	Free Get Started Free for 10 users 30 chats Handle 25 tickets Show more + Lite Get Started Unlimited Chats Widget Customization Chat Transfer & Groups Show more + Pro Get Started Chat Conferencing CRM Integration and API Video Chat Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 8849 reviews)	4 (based on 95 reviews)
Rating Distribution	Excellent 1257 Very Good 833 Good 238 Poor 69 Terible 74	Excellent 37 Very Good 39 Good 4 Poor 1 Terible 3
Expert's Review generated by AI	Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more	ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more
Pros and Cons	Easy to use with an intuitive interface requiring minimal technical expertise. Highly customizable workflows, fields, and dashboards to adapt to specific business needs. Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs). Streamlines operations by automating tasks like lead management, reminders, and communications tracking. Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem. Limited scalability and depth for larger businesses with more complex requirements. Marketplace offers fewer advanced apps or connectors compared to competitors. Initial setup and customization can be overwhelming without proper guidance for some users.	Facilitates easy and effective communication with clients, enhancing customer service and satisfaction. User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training. Affordable pricing for the range of features provided, making it accessible to businesses of various sizes. Integration with popular business applications, enhancing productivity and workflow efficiency. Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform. Occasional issues with slow customer support response times, leading to delays in issue resolution. Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage. Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Zoho Books 4.5 (565 reviews)	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews)

Customers

Customers	Amazon EuroKids HotStar	Mirantis Smart Tuition Manage Protect

Media and Screenshots

Screenshots	4 Screenshots	4 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zoho CRM offers Free Trial, but ClickDesk does not.

Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zoho CRM Starts at $14/User/Month when Billed Yearly whereas for ClickDesk Starts at $12.99/User/Month when Billed Yearly.

Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho CRM vs ClickDesk vs ZoomInfo Chat

Zoho CRM

ClickDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure