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Compare Zendesk Support vs Metorik

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Metorik is an ecommerce software that allows to easily manage online store. Markup products, edit categories, set up promotion codes, create drafts of emails and newsletters—all in one ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $41.70 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.2/10

8.2/10

User Ratings

3.8

(52)
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Software Demo

Demo

View demo

View demo

Features

Total Features

18 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $41.70 , Billed Yearly
          Pricing Plans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

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          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Metorik

            • Historical Data

            • Unlimited Team Members

            • All Reports

            Show more +

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Freelancers
          • Medium Business
          • Small Business
          • Individuals
          • Large Enterprises
          • Freelancers
          • Medium Business
          • Small Business
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          6

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          No Pong

          No Pong

          PHLearn

          PHLearn

          The Protein Bread Co

          The Protein Bread Co

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          subscription matches

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and Metorik offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Metorik is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Metorik Starts at $41.70/Month when Billed Yearly.

          Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Metorik includes Firecart, SellerCenter, CS-Cart, EasyEcom, 2Ship, BigCommerce, Ecomfit, Purchase Commerce, Cart, Web.com, Route For Merchants and Halo.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].