Yes, both Zendesk Support and Metorik offer a Free Trial.
Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.
Metorik is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Metorik Starts at $41.70/Month when Billed Yearly.
Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.
Some top alternatives to Metorik includes Firecart, SellerCenter, CS-Cart, EasyEcom, 2Ship, BigCommerce, Ecomfit, Purchase Commerce, Cart, Web.com, Route For Merchants and Halo.