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Compare Zendesk Support vs Aircall

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Aircall (897) Visit website Visit Website

Overview

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More
Entry Level Pricing	Starts from $49 , Billed Yearly	Starts from $30
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.2/10	Not Available
User Ratings	4.3 (7934)	4.1 (801)
	Visit website	Visit website

Features

Total Features	18 Features	0 Features
Unique Features		No features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$49 , Billed Yearly	$30
Pricing Pans	Suite Team $59 Get Started Industry-leading ticketing system Messaging across web, mobile and social Email, voice, SMS, and live chat support Show more + Suite Growth $99 Get Started Includes features of Suite Team plan, plus Help center - Multiple Easy-to-set up automations and workflows with additional options Show more + Suite Professional $125 Get Started Includes features of Suite Growth plan, plus AI-powered automated answers - Up to 500 Routing based on agent status, capacity and skills, as well as conversation priority Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.1 (based on 801 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 782 Very Good 64 Good 12 Poor 8 Terible 31
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Zoho CRM 4.1 (8849 reviews) Freshsales 4.6 (1395 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	No Customers information available.	Subsync AirTreks Infinityn

Media and Screenshots

Screenshots	2 Screenshots	3 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 ManageEngine ServiceDesk Plus 4.2 Deskero 4.3	Novanet Cloud Contact Center CloudTalk 4.4 HoduCC 3.8

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].