Compare Zendesk Support vs Agile CRM vs Thryv vs Salesforce Sales Cloud

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Agile CRM (1195) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $9.99 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.2/10	8.9/10
User Ratings	4.3 (7934)	4.4 (1715)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	29 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19 , yearly	$9.99 , Billed Yearly
Pricing Plans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Free Get Started 50,000 Contacts & Companies Custom Data Fields Lead Scoring Show more + Starter Get Started Email Campaigns Web Engagement Contact Level Analytics Show more + Regular Get Started Helpdesk Groups Labels Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.4 (based on 1715 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 989 Very Good 115 Good 27 Poor 13 Terible 51
Expert's Review generated by AI	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more	This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, ...Read more
Pros and Cons	It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.	Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly. Live chat feature is highly effective, providing real-time and efficient problem resolution. Support agents go above and beyond, often offering detailed explanations and personalized assistance. Affordable pricing for a CRM tool with robust support and functionality. Easy-to-use interface appreciated by new users, and functionalities are useful for SMEs and businesses transitioning to Agile CRM. Some specific functionality limitations, particularly regarding event reporting and sales team management. Adjustment to the user interface can take time, especially for those accustomed to other platforms. Some users reported uncertainty in the resolution's effectiveness immediately after receiving advice.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	monday.com 4.5 (14486 reviews) Slack 4.5 (35011 reviews) Vanta	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	Uber Siemens Shopify	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	3 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Support offers Free Trial, but Agile CRM does not.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Agile CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Agile CRM Starts at $9.99/User/Month when Billed Yearly.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Agile CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, HubSpot CRM, CompanyHub CRM, GoCRM, Keap, SalesCRM, Zoho CRM Plus and CRM.io by 500apps.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Agile CRM vs Thryv vs Salesforce Sales Cloud

Zendesk Support

Agile CRM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure