spotsaas-logo
Get Listed

Compare Yotpo vs Gorgias vs Zoho Desk vs Zendesk Support

Yotpo - Reputation Management Software
Get Quote
Get Quote
Gorgias - Help Desk Software
Get Quote
Get Quote

Overview

Description

Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools ... Read More

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10
Free Trial Availability
  • No free trial
Spotsaas Score

9.1/10

9.6/10

User Ratings

4.3

(87)
Get Quote
Get Quote

Features

Total Features

7 Features

16 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $10
          Pricing Pans
          • Not Available
          • Starter

            • 50 billable tickets / month (+ $0.40 / extra ticket)

            • 3 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Basic

            • 300 billable tickets / month (+ $40 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Pro

            • 2,000 billable tickets / month (+ $36 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Browse all pricing plans
          Pricing Pageyotpo pricinggorgias pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          297

          Very Good

          14

          Good

          10

          Poor

          3

          Terible

          12

          Excellent

          372

          Very Good

          116

          Good

          6

          Poor

          2

          Terible

          1

          Expert's Review generated by AI

          Yotpo is a standout review platform that truly excels in showcasing customer feedback effectively. Users appreciate the insightful analytics that highlight key features and aid in better ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.

          • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

          • Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.

          • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

          • Yotpo consolidates multiple useful features in one app, simplifying customer service enhancement.

          • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

          • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          GoPro

          GoPro

          esurance

          esurance

          Steve Maden

          Steve Maden

          Marine Layer

          Marine Layer

          Comme Avant

          Comme Avant

          Bokksu

          Bokksu

          Media and Screenshots

          Screenshots
          Yotpo screenshot

          1 Screenshots

          Gorgias

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Gorgias offers Free Trial, but Yotpo does not.

          Yotpo is designed for Large Enterprises, Medium Business and Small Business.

          Gorgias is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Gorgias begins at $10, while pricing details for Yotpo are unavailable.

          Some top alternatives to Yotpo includes ReviewBuzz, ReviewInc, Reputation.com, Trustpilot, Review Showcase, Revi, Reputation Studio, ReviewRev, ReviewGain and Bazaarvoice.

          Some top alternatives to Gorgias includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].