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Compare xMatters vs Freshservice

Overview

Description

xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Starts from $16
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.4/10

Not Available

User Ratings

Features

Total Features

9 Features

0 Features

Unique Features

    No features

    Pricing

    Pricing Option
        Starting From
        • $16
        • $19 , Billed Yearly
        Pricing Pans
        • Not Available
        • Starter

          $29

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          $59

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          $115

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

          Show more +

        • Browse all pricing plans
        Pricing Pagexmatters pricingfreshservice pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        192

        Very Good

        61

        Good

        4

        Poor

        0

        Terible

        0

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Accenture

        Accenture

        Principal

        Principal

        Bcm

        Bcm

        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Media and Screenshots

        Screenshots
        Test the integration

        1 Screenshots

        Ticket counts

        7 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        4 Videos

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].