New Relic APM Reviews in January 2025: User Ratings, Pros & Cons

The tool that will change the web application game

PROS & CONS What are the best aspects of this product? I’m not very sure that words can explain the importance and value New Relic added to our working process, and the dev team standing behind it. Halfway from launching our application to monitoring servers, we discovered that there is a way to observe how the app works, to measure response time and to obtain tangible data related to errors. In fact, we optimized both slow and frequent tasks with this built in monitoring tool. We ...

Amazing product!

PROS & CONS What are the best aspects of this product? I’ve never seen better reporting features, the tool is great and that’s a fact. I detects any type of misbehavior (mostly hooks and modules in our case), and it integrates perfectly with Drupal (our monitoring CMS). It can also help you to analyze front end performance, and be on dot whit the particular action you’re monitoring. What aspects are problematic or could work better? An overall view is on the table, but I don’t really ...

New Relic is the shortcut to a better website

PROS & CONS What are the best aspects of this product? We were on the long run looking for a tool which can really improve the performance of our websites. We left this problem in the past with New Relic, and we have great servers to prove that it is actually working. I’ve honestly never used a better tool for the purpose! Our company is an admirer of their detail accuracy, knowing as much as the timeline of a triggered webpage (we know exactly how much it takes for data to be presented ...

The future of insight and JVM Monitoring

PROS & CONS What are the best aspects of this product? I like it because it is the most uncomplicated and easy software I ever had to install. All you have to do Is to insert your data (I attached my agent directory to the server), and the tool will do the JVM for you. Detailed insight is available with a single click. You can move easily through hierarchical databases, for instance stack traces or Java calls. Besides, the UI is as clean as it can possibly be, and it doesn’t require ...

The imperative tool for modern software developers

PROS & CONS What are the best aspects of this product? If this is your first encounter with New Relic, forget about me and ‘run’ to their website! You might be missing on the most innovative tool for active analysis and software development. I’ve honestly never worked with something so perfect and I believe it is an investment for the future of every company. One of the things New Relic des for you is to log every app error with detailed explanation (the headers, the timing, the request ...

It will solve the problems you didn’t even know you had

PROS & CONS What are the best aspects of this product? New Relic is the service of the future! They are the school example on how to analyze web apps (sql executions, javascripts, etc), how to stay in control of performance, how to detect mistakes before users notice them, and how to make your websites/apps visually appealing. We are so lucky to have New Relic to help us monitor our work, and at the same time surprised by its simplicity and easy installation. What aspects are problematic ...

Been going downhill for years. I'm surprised their rating is this high. Do they pay for reviews??

What do you like best? Has support for monitoring the software and databases that we use. What do you dislike? I have used New Relic for 6+ years across 3 companies. The quality 6 years ago was >= their quality now. Previous two companies no longer use it, and I'm migrating features off of it for my current company. Cost is far higher than the value they provide. Gets higher over time, while features have more bugs and are never improved. AWS and others have many of New ...

Great graphs with seamless hovering

What do you like best? The graphs are great. the zoom feature helps to get to the desired view points. The links to all the errors, throughput, resources are pretty easy. This is an easy to understand product, provided you don't try to configure all the view points in one page. What do you dislike? It is a expensive based on the number of servers you would want. This configuration can be basic compared to others that are available in the market. Recommendations to others ...

A good tool to monitor performance of your application and infrastructure

What do you like best? Couple of things, -You can see key factors of your system like CPU utilization, memory usage, storage, processes running all in one place. -Query builder let’s you play with the parameters and time frame you wish to see the data for. What do you dislike? On the dashboard, it take a while to refresh stats with current data. I need to manually reload to page to see latest data quickly. What problems are you solving with the product? What benefits have you ...

New Relic is very useful in tracking system performance at a glance.

What do you like best? New Relic Api stats and apdex score which helped me to improve system performance. Apdex score is very helpful and it also shows the seperate stats of all the stacks being used in the application. What do you dislike? There is no AI enabled auto suggestions to fix the issue like dynatrace Recommendations to others considering the product: It's a very trusted and proven performance so you can give it a try. As it will save a lot of time of a developer ...