Compare Wix vs osTicket vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Wix (3980) Get Quote Get Quote	osTicket (42) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Wix is a cloud-based website builder platform that allows you to create professional websites for business, personal or charitable use. It is easy to learn and use, and you can do it all ... Read More	osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More
Entry Level Pricing	Starts from $14	Starts from $9
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.7/10	9.6/10
User Ratings	3.2 (13774)	4.3 (56)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	15 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$14	$9
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.2 (based on 13774 reviews)	4.3 (based on 56 reviews)
Rating Distribution	Excellent 2865 Very Good 341 Good 96 Poor 71 Terible 607	Excellent 31 Very Good 8 Good 2 Poor 0 Terible 1
Expert's Review generated by AI	Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation. Offers significant creative freedom with customizable options, moving beyond rigid templates. Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively. Rapid response times for customer service inquiries, often within minutes. Provides step-by-step guidance, live chat support, and visual aids like screenshots to simplify problem-solving. Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness. The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent. For complete beginners, some advanced features or technical integrations might feel overwhelming without direct assistance.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews)	Jira 4.4 (17380 reviews) Wix 3.2 (13774 reviews) GitHub 4.6 (7709 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	11 Screenshots
Videos	4 Videos	1 Videos

Alternatives

Alternatives	Unbounce 4 VWO Deploy WordPress 4.1	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Wix and osTicket offer a Free Trial.

Wix is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing for Wix Starts at $14/Month whereas for osTicket Starts at $9/User/Month.

Some top alternatives to Wix includes Unbounce, VWO Deploy, WordPress, SITE123, Squarespace, Webflow, Builder, Website.com, GoDaddy Website Builder and WebBoss.

Some top alternatives to osTicket includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Wix vs osTicket vs Zendesk Support vs Zoho Desk

Wix

osTicket

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure