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Compare TalkDesk vs CircleLoop vs Zendesk Talk vs Nextiva

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Zendesk Talk - Call Center Software
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Overview

Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

Entry Level Pricing
  • Starts from $85 , monthly
  • Starts from $6.45
  • Starts from $9
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.8/10

9.1/10

9.0/10

User Ratings

4.3

(96)

4.3

(39)
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Software Demo

Demo

Features

Total Features

10 Features

10 Features

10 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $85 , monthly
              • $6.45
              • $9
              Pricing Plans
              • Not Available
              • Not Available

              Other Details

              Organization Types supported
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Not Available
              • Available
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              User Reviews

              User Ratings

              4.3

              (based on 39 reviews)

              Rating Distribution

              Excellent

              2055

              Very Good

              718

              Good

              137

              Poor

              20

              Terible

              32

              Excellent

              125

              Very Good

              8

              Good

              6

              Poor

              12

              Terible

              20

              Excellent

              0

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

              CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality ...Read more

              No Expert ai Review available for the product

              Pros and Cons
              • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

              • User-friendly interface with easy access and customization in reporting.

              • Quick and responsive technical support.

              • Effective monitoring of team performance and call metrics.

              • Newcomers may find the rich features overwhelming without proper guidance.

              • Limited advanced functionality due to a restricted selection in the Marketplace.

              • Efficient and helpful customer support team that is responsive to user needs and requests.

              • Quick and seamless setup process with personalized configurations, especially for new users.

              • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

              • Good value for the service provided, making it suitable for small businesses looking to save costs.

              • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

              • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers
              IBM

              IBM

              Peloton

              Peloton

              Stitch Fix

              Stitch Fix

              No Customers information available.

              No Customers information available.

              Media and Screenshots

              Screenshots
              Zendesk Callbar

              5 Screenshots

              CircleLoop screenshot

              6 Screenshots

              Voice channels

              2 Screenshots

              Videos
              video-0

              3 Videos

              video-0

              3 Videos

              video-0

              1 Videos

              Alternatives

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              CircleLoop offers Free Trial, but TalkDesk does not.

              TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

              CircleLoop is designed for Freelancers, Medium Business and Small Business.

              Pricing for TalkDesk Starts at $85/user/month when monthly whereas for CircleLoop Starts at $6.45/User/Month.

              Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

              Some top alternatives to CircleLoop includes Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, 3CX, My Hotline and CloudCall.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].