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Compare SysAid vs InvGate Service Desk

SysAid - Help Desk Software
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Overview

Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

Invgate Service Desk is a powerful, yet easy to use Service Desk Software that provides an end-to-end solution for supporting customers and processes. With its flexible Service Desk module, ... Read More

Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings

4.6

(13)
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Software Demo

Demo

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Features

Total Features

16 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        577

        Very Good

        85

        Good

        23

        Poor

        4

        Terible

        6

        Excellent

        25

        Very Good

        18

        Good

        0

        Poor

        0

        Terible

        0

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Adobe

        Adobe

        Titan

        Titan

        Coca-Cola

        Coca-Cola

        Toyota

        Toyota

        Mc Donalds

        Mc Donalds

        PWC

        PWC

        Media and Screenshots

        Screenshots
        Dashboard screenshot

        9 Screenshots

        Incident screenshot

        6 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both SysAid and InvGate Service Desk offer a Free Trial.

        SysAid is designed for Large Enterprises, Medium Business and Small Business.

        InvGate Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both SysAid and InvGate Service Desk are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to SysAid includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

        Some top alternatives to InvGate Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, SysAid, TOPdesk, BoldDesk, TechExcel ServiceWise and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].