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Compare SuperOps RMM vs Atera vs Zendesk Support vs Tidio Helpdesk

Overview

Description

SuperOps RMM is the perfect monitoring solution for Managed IT Service Providers. It's efficient scanning feature enables professionals to stay updated on their client's inventory, tracking ... Read More

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More

Entry Level Pricing
  • Starts from $79 , yearly
  • Starts from $129 , monthly
Free Trial Availability
Spotsaas Score

Not Available

Not Available

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

20 Features

48 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $79 , yearly
          • $129 , monthly
          Pricing Plans
          • Standard PSA

            $79

            /user/month

            • Ticketing

            • Projects

            • Automated billing and invoicing

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          • Standard RMM

            $99

            /user/month

            • Windows, Mac and Linux OS asset management

            • Remote troubleshooting

            • Proactive monitoring

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          • Pro UNIFIED BASIC

            $129

            /user/month

            • Ticketing

            • Projects

            • Automated billing and invoicing

            Show more +

          • Browse all pricing plans
          • Pro

            $159

            /user/month

            • Remote management automations & scripting

            • Windows support

            • Remote monitoring and alerts

            Show more +

          • Growth

            $209

            /user/month

            • All the magnitude of Pro

            • Mac and Linux support

            • Remote access using AnyDesk

            Show more +

          • Power

            $249

            /user/month

            • All the power of Growth

            • Custom analytics

            • Custom support addresses (unlimited)

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          246

          Very Good

          27

          Good

          2

          Poor

          1

          Terible

          1

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          SelectGroup

          SelectGroup

          VegaNext

          VegaNext

          Data Network Solutions

          Data Network Solutions

          Sodexo

          Sodexo

          Domino's

          Domino's

          TGI Fridays

          TGI Fridays

          Media and Screenshots

          Screenshots
          superops

          2 Screenshots

          Dashboard

          7 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SuperOps RMM and Atera offer a Free Trial.

          SuperOps RMM is designed for Freelancers, Medium Business and Small Business.

          Atera is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for SuperOps RMM Starts at $79/user/month when yearly whereas for Atera Starts at $129/user/month when monthly.

          Some top alternatives to SuperOps RMM includes Atera, NinjaOne (NinjaRMM), RemoteToPC, SolarWinds RMM, Naverisk RMM & PSA, Syncro, Panorama9, Pulseway, Datto RMM and ITarian RMM.

          Some top alternatives to Atera includes Zendesk Support, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Zoho Desk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].