Compare Spiceworks Help Desk vs SherpaDesk vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Spiceworks Help Desk (30) Get Quote Get Quote	SherpaDesk (29) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Spiceworks Help Desk is an IT asset management and help desk solution that seamlessly integrates with existing technology, providing with end-to-end visibility into the network. The ... Read More	SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More
Entry Level Pricing	Not Available	Starts from $9
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	8.7/10	8.9/10
User Ratings	4.3 (593)	4.5 (34)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	12 Features	39 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$9
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 593 reviews)	4.5 (based on 34 reviews)
Rating Distribution	Excellent 16 Very Good 14 Good 0 Poor 0 Terible 0	Excellent 19 Very Good 7 Good 2 Poor 1 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more
Pros and Cons	No pros or cons available for the product	SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency. The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff. SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing. The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person. SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs. As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	TeamViewer 3.9 (12204 reviews) LogMeIn Rescue 4.6 (500 reviews) Evernote 4 (10743 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	1 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SherpaDesk offers Free Trial, but Spiceworks Help Desk does not.

Spiceworks Help Desk is designed for Large Enterprises, Medium Business and Small Business.

SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of SherpaDesk begins at $9per Tech, while pricing details for Spiceworks Help Desk are unavailable.

Some top alternatives to Spiceworks Help Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, GetHelp, Sitehelpdesk, HESK, Help Desk Premier and DeskXpand.

Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Spiceworks Help Desk vs SherpaDesk vs Zendesk Support vs Zoho Desk

Spiceworks Help Desk

SherpaDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure