Compare SolarWinds RMM vs Atera vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SolarWinds RMM (128) Get Quote Get Quote	Atera (277) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SolarWinds Network Performance Monitor (NPM) is a powerful network monitoring application that continuously collects, measures, stores, displays, and alerts on network performance data. NPM ... Read More	Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More
Entry Level Pricing	Not Available	Starts from $129 , monthly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.5/10	Not Available
User Ratings	4.3 (196)	4.6 (601)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	48 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$129 , monthly
Pricing Plans	Not Available	Pro $159 /user/month Get Started Remote management automations & scripting Windows support Remote monitoring and alerts Show more + Growth $209 /user/month Get Started All the magnitude of Pro Mac and Linux support Remote access using AnyDesk Show more + Power $249 /user/month Get Started All the power of Growth Custom analytics Custom support addresses (unlimited) Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 196 reviews)	4.6 (based on 601 reviews)
Rating Distribution	Excellent 74 Very Good 46 Good 6 Poor 2 Terible 0	Excellent 246 Very Good 27 Good 2 Poor 1 Terible 1
Expert's Review generated by AI	SolarWinds RMM stands out as a reliable and feature-rich tool for businesses looking to enhance operational efficiency and customer service. The software excels in providing a comprehensive set ...Read more	No Expert ai Review available for the product
Pros and Cons	Offers a comprehensive set of tools that help in monitoring and managing network activities effectively. Provides automation and self-healing capabilities, streamlining tasks and improving efficiency. Easy to use interface and intuitive dashboard for quick access to information. Excellent customer support and training resources available for users. Enhances productivity by simplifying complex workflows and automating routine tasks. Some users may find the interface and structure complex, requiring additional time for familiarization. Issues with latency and occasional lag in operations, impacting user experience. Challenges with integration with third-party applications leading to inconsistencies.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	No Customers information available.	Sodexo Domino's TGI Fridays

Media and Screenshots

Screenshots	12 Screenshots	7 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	RemoteToPC 4.4 Domotz PRO 4.8 Naverisk RMM & PSA	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SolarWinds RMM and Atera offer a Free Trial.

SolarWinds RMM is designed for Large Enterprises, Medium Business and Small Business.

Atera is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Atera begins at $129/user/month when monthly, while pricing details for SolarWinds RMM are unavailable.

Some top alternatives to SolarWinds RMM includes RemoteToPC, Domotz PRO, Naverisk RMM & PSA, Ne.Mo. Network Monitoring, PRTG Network Monitor, SolarWinds N-central, Datto RMM, NinjaOne (NinjaRMM) and ITarian RMM.

Some top alternatives to Atera includes Zendesk Support, Zoho Desk, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SolarWinds RMM vs Atera vs Zendesk Support vs Zoho Desk

SolarWinds RMM

Atera

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure