Compare Smile.io vs Gorgias vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Smile.io (9) Get Quote Get Quote	Gorgias (497) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Smile.io unifies customer service, social media and engagement in one all-inclusive platform. It help brands connect with customers over multiple channels, effortlessly engage them across ... Read More	The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More
Entry Level Pricing	Not Available	Starts from $10
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	Not Available	9.6/10
User Ratings	4 (37)	4.3 (87)
	Get Quote	Get Quote

Features

Total Features	0 Features	16 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$10
Pricing Pans	Not Available	Starter Get Started 50 billable tickets / month (+ $0.40 / extra ticket) 3 user seats 2 social media channels: Facebook, Instagram Show more + Basic Get Started 300 billable tickets / month (+ $40 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Pro Get Started 2,000 billable tickets / month (+ $36 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 37 reviews)	4.3 (based on 87 reviews)
Rating Distribution	Excellent 2 Very Good 5 Good 2 Poor 0 Terible 0	Excellent 372 Very Good 116 Good 6 Poor 2 Terible 1
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons		No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Wix 3.2 (13774 reviews) WooCommerce 4.3 Shopify Plus 4.5 (348 reviews)	Autopilot 4.2 (517 reviews) Omnisend 4.3 (1840 reviews) Klaviyo 4.4 (1985 reviews)

Customers

Customers	InkBox Pix steelseries	Marine Layer Comme Avant Bokksu

Media and Screenshots

Screenshots	No screenshots available.	4 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Yotpo 3.9 Capillary Loyalty Plus 5 Open Loyalty	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Gorgias offers Free Trial, but Smile.io does not.

Smile.io is designed for Large Enterprises, Medium Business and Small Business.

Gorgias is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Gorgias begins at $10, while pricing details for Smile.io are unavailable.

Some top alternatives to Smile.io includes Yotpo, Capillary Loyalty Plus, Open Loyalty, LoyaltyLion, Incentivesmart, S Loyalty, Cheetah Loyalty, Givex Loyalty, Antavo, Glow Loyalty and ERIN.

Some top alternatives to Gorgias includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Smile.io vs Gorgias vs Zoho Desk vs Zendesk Support

Smile.io

Gorgias

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure