Kustomer offers Free Trial, but Shelf does not.
Shelf is designed for Large Enterprises, Medium Business and Small Business.
Kustomer is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Kustomer begins at $29/User/Month, while pricing details for Shelf are unavailable.
Some top alternatives to Shelf includes ComAround Knowledge, SmartSupport, KMS Lighthouse, Talisma KnowledgeBase, Verizon Knowledge Assist, IntelligenceBank KM, KnowledgeOwl, HuForce and ContactEngine.
Some top alternatives to Kustomer includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Zendesk Sell, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, CRMdesk, Gorgias, Trakdesk, AzureDesk and BoldDesk.