Freshservice offers Free Trial, but ServiceNow Customer Service Management does not.
ServiceNow Customer Service Management is designed for Large Enterprises, Medium Business and Small Business.
Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for ServiceNow Customer Service Management are unavailable.
Some top alternatives to ServiceNow Customer Service Management includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, Front, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, CRMdesk, HESK, BoldDesk and Little SaaS Communication.
Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.