Compare Salesforce vs ZIWO vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Salesforce (553) Get Quote Get Quote	ZIWO (33) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More
Entry Level Pricing	Starts from $25	Starts from $109
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.8/10	8.9/10
User Ratings	4.3 (31400)	4.7 (110)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	11 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25	$109
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 31400 reviews)	4.7 (based on 110 reviews)
Rating Distribution	Excellent 370 Very Good 142 Good 30 Poor 4 Terible 7	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more
Pros and Cons	Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs. Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts. Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking. Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs. Automation features save time, reduce manual errors, and boost overall sales team productivity. Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets. Steep learning curve for new users, especially for those without technical expertise or prior CRM experience. Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Ability to make calls remotely, facilitating work flexibility and productivity. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience. Limitations in features availability, like call counting on the home page and call number search.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Jira 4.4 (17380 reviews) ActiveCampaign 4.5 (12031 reviews)	Dynamics 365 Marketing 4.2 (4486 reviews) Odoo Marketing Automation 4.5 (28 reviews) Freshsales 4.6 (1395 reviews)

Customers

Customers	BBVA Brunello Cucinelli Unilever	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	5 Videos	5 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Salesforce and ZIWO offer a Free Trial.

Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

ZIWO is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Salesforce Starts at $25/User/Month whereas for ZIWO Starts at $109/User/Month.

Some top alternatives to Salesforce includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Salesforce vs ZIWO vs Nextiva

Salesforce

ZIWO

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure