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Compare RingCentral Office vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Overview

Description

RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Entry Level Pricing
  • Starts from $19.99 , Billed Yearly
  • Starts from $7 , yearly
Free Trial Availability
Spotsaas Score

Not Available

9.7/10

User Ratings
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Software Demo

Demo

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View demo

Features

Total Features

0 Features

27 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $19.99 , Billed Yearly
        • $7 , yearly
        Pricing Plans
        • Essentials

          • Unlimited phone calls within the US and CA

          • Toll-free or local number

          • 100 toll-free minutes per month

          Show more +

        • Standard

          • Up to 4 people per meeting

          • Unlimited phone calls within the US and CA

          • Unlimited audio meetings

          Show more +

        • Premium

          • Up to 100 people per meeting

          • Unlimited phone calls within the US and CA

          • Unlimited audio meetings

          Show more +

        • Browse all pricing plans
        • Express

          $9

          /user/month

          • Small business essentials:

          • Email

          • Social media

          Show more +

        • Standard

          $20

          /user/month

          • Everything in Express +

          • Live chat (Business Messaging)

          • Instant messaging

          Show more +

        • Professional

          $35

          /user/month

          • Everything in Standard +

          • Telephony

          • Blueprints

          Show more +

        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        278

        Very Good

        64

        Good

        16

        Poor

        10

        Terible

        110

        Excellent

        2628

        Very Good

        1272

        Good

        213

        Poor

        15

        Terible

        19

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more

        Pros and Cons
        • Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

        • Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.

        • Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.

        • Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.

        • Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

        • Configuring advanced features and integrations may require time and technical knowledge.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        NHS

        NHS

        Rogers

        Rogers

        ESSILOR

        ESSILOR

        Media and Screenshots

        Screenshots

        No screenshots available.

        Zoho Desk

        4 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both RingCentral Office and Zoho Desk offer a Free Trial.

        RingCentral Office is designed for Large Enterprises, Medium Business and Small Business.

        Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for RingCentral Office Starts at $19.99/User/Month when Billed Yearly whereas for Zoho Desk Starts at $7/user/month when yearly.

        Some top alternatives to RingCentral Office includes RingByName, VoIPstudio, Vonage Business, 3CX, 4PSA VoipNow, Infobip, Voxloud, MightyCall, Ringover, Voxbi and AT&T Office@Hand.

        Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].