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Compare Request Tracker vs Support.cc by 500apps vs Zoho Desk vs Zendesk Support

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Overview

Description

Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large ... Read More

Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9.99 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.1/10

8.8/10

User Ratings

2.8

(10)
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Software Demo

Demo

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Support.cc by 500apps has not given any software demo yet

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Features

Total Features

5 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9.99 , Billed Yearly
          Pricing Pans
          • Not Available
          • Cloud

            • 50 apps (Hosted in 6 locations)

            • 99.5% Guaranteed Global Uptime

            • 24/5 Email, Chat Support

            Show more +

          • Enterprise

            • 50 apps (Hosted in 6 locations)

            • 99.99% Guaranteed Global Uptime

            • 24/5 Email, Chat and Phone Support

            Show more +

          • Hosted

            • White Label

            • BYOS (Bring Your Own Server)

            • Hosted Locally on your Server

            Show more +

          Pricing Page

          Pricing information not available

          support-cc-by-500apps pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          5

          Very Good

          1

          Good

          3

          Poor

          1

          Terible

          0

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          No videos available.

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Support.cc by 500apps offers Free Trial, but Request Tracker does not.

          Request Tracker is designed for Large Enterprises, Medium Business and Small Business.

          Support.cc by 500apps is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Support.cc by 500apps begins at $9.99/Month when Billed Yearly, while pricing details for Request Tracker are unavailable.

          Some top alternatives to Request Tracker includes Jira, SupportBee, HelpDesk, osTicket, Snappy, Raiseaticket, Support.cc by 500apps, TestRail, Bug-Track.com and Crash Catch.

          Some top alternatives to Support.cc by 500apps includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Snappy, CRMdesk, ReadyDesk, LabiDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].