HelpDesk offers Free Trial, but Request Tracker does not.
Request Tracker is designed for Large Enterprises, Medium Business and Small Business.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
The starting price of HelpDesk begins at $29/User/Month when Billed Yearly, while pricing details for Request Tracker are unavailable.
Some top alternatives to Request Tracker includes Jira, SupportBee, HelpDesk, osTicket, Snappy, Raiseaticket, Support.cc by 500apps, TestRail, Bug-Track.com and Crash Catch.
Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.
