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Compare Plecto vs Dixa vs Zendesk Support vs Zoho Desk

Plecto - Gamification Software
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Dixa - Help Desk Software
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Overview

Description

Plecto is a gamification platform that allows to reward customer loyalty, and motivate them to complete desired actions. Plecto shows customers where they stand in relation to all other ... Read More

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them ... Read More

Entry Level Pricing
  • Starts from $200 , Billed Yearly
  • Starts from $39
Free Trial Availability
Spotsaas Score

9.1/10

9.0/10

User Ratings

4.7

(8)
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Software Demo

Demo

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Features

Total Features

14 Features

40 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $200 , Billed Yearly
          • $39
          Pricing Plans
          • Medium

            • Onboarding

            • Unlimited Dashboards

            • Unlimited Data Sources

            Show more +

          • Large

            • Onboarding

            • Chat + Email Support

            • Reports

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          • Enterprise

            • Onboarding

            • Customer Success Manager

            • Single Sign On (SAML2)

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          10

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          178

          Very Good

          78

          Good

          28

          Poor

          3

          Terible

          5

          Expert's Review generated by AI

          Plecto has consistently impressed users with its top-notch support and user-friendly interface. Reviews highlight the exceptional customer service, with mentions of quick and effective responses ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Excellent customer support with quick and effective responses, earning high recommendations.

          • User-friendly interface and tool for tracking relevant KPIs across departments, enhancing performance monitoring.

          • Swift assistance provided, with support staff being highly solution-oriented and dedicated to helping users effectively.

          • Some features are missing in the system, and the system can be complex for newcomers without adequate guidance.

          • Limited availability of features in terms of apps and connectors in the marketplace, potentially limiting advanced functionalities.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Drakes

          Drakes

          organicbasics

          organicbasics

          FastSpeed

          FastSpeed

          Media and Screenshots

          Screenshots
          screenshots

          5 Screenshots

          Dixa

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Plecto and Dixa offer a Free Trial.

          Plecto is designed for Large Enterprises, Medium Business and Small Business.

          Dixa is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Plecto Starts at $200/User/Month when Billed Yearly whereas for Dixa Starts at $39/User/Month.

          Some top alternatives to Plecto includes GetBadges, Arcade, Battlejungle, nGAGEMENT, Gamifier, StriveCloud App Gamification Platform, Motidash, Klipfolio Dashboard, Power2Motivate and Smartico.

          Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].