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Compare Pipedrive vs ZIWO vs Nextiva

Overview

Description

Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More

Entry Level Pricing
  • Starts from $9.90 , Billed Yearly
  • Starts from $109
Free Trial Availability
Spotsaas Score

9.6/10

8.9/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9.90 , Billed Yearly
          • $109
          Pricing Pans
          • Essential

            • Lead, deal, calendar and pipeline management

            • Simple data import and easy customization

            • 24/7 support and 300+ integrations

          • Advanced

            • Includes features of Essential plan, plus

            • Full email sync with templates and scheduling

            • Group emailing plus open and click tracking

            Show more +

          • Professional

            • Includes features of Advanced plan, plus

            • Create, manage and eSign documents and contracts

            • Revenue projections, forecasts and enhanced custom reporting

          • Browse all pricing plans
          • Not Available
          Pricing Pagepipedrive pricingziwo pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2339

          Very Good

          495

          Good

          70

          Poor

          17

          Terible

          45

          Excellent

          28

          Very Good

          4

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more

          ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more

          Pros and Cons
          • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

          • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

          • Clear, visual layout for tracking sales processes, deals, and project progression.

          • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

          • Facilitates rapid onboarding and setup, with many users reporting full implementation within days.

          • Some users find the system complex initially, requiring proper guidance and support for efficient use.

          • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

          • Advanced users occasionally express the need for more sophisticated or customizable feature sets.

          • Automated detection of phone number country codes enhances convenience and efficiency.

          • Easy access and navigation through different options in the apps, improving user experience.

          • Excellent call tracking and recording capabilities contribute to operational efficiency.

          • User-friendly interface and design with continuous improvement efforts for better usability.

          • Ability to make calls remotely, facilitating work flexibility and productivity.

          • Occasional system freezes causing delays in operation.

          • Automatic logging out after page refresh affecting user experience.

          • Limitations in features availability, like call counting on the home page and call number search.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Festo

          Festo

          Remax

          Remax

          Vimeo

          Vimeo

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          5 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Pipedrive and ZIWO offer a Free Trial.

          Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

          ZIWO is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Pipedrive Starts at $9.90/User/Month when Billed Yearly whereas for ZIWO Starts at $109/User/Month.

          Some top alternatives to Pipedrive includes Salesforce Sales Cloud, Thryv, Vendasta, Freshsales, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

          Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].