Yes, both osTicket and Freshdesk offer a Free Trial.
osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for osTicket Starts at $9/User/Month whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to osTicket includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.
Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.
