Compare Omnisend vs Gorgias vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Omnisend (624) Get Quote Get Quote	Gorgias (497) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Omnisend is the leading marketing automation software, helps companies in launching and managing email marketing campaigns. It allows users to create personalized emails, automate their ... Read More	The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More
Entry Level Pricing	Starts from $16	Starts from $10
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.2/10	9.6/10
User Ratings	4.3 (1840)	4.3 (87)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	9 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$16	$10
Pricing Plans	Not Available	Starter Get Started 50 billable tickets / month (+ $0.40 / extra ticket) 3 user seats 2 social media channels: Facebook, Instagram Show more + Basic Get Started 300 billable tickets / month (+ $40 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Pro Get Started 2,000 billable tickets / month (+ $36 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 1840 reviews)	4.3 (based on 87 reviews)
Rating Distribution	Excellent 507 Very Good 106 Good 7 Poor 3 Terible 1	Excellent 372 Very Good 116 Good 6 Poor 2 Terible 1
Expert's Review generated by AI	Omnisend has garnered widespread praise over the past year as a standout email and SMS marketing platform, especially for e-commerce businesses. Its intuitive interface, easy setup process, and ...Read more	No Expert ai Review available for the product
Pros and Cons	Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board. Intuitive user interface with a modern design that is beginner-friendly and requires minimal technical expertise. Features a variety of well-designed, customizable templates for email, SMS, and push notifications, catering to different needs. Seamless integration with popular e-commerce platforms like Shopify and WooCommerce, enhancing functionality for online stores. Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience. The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Volusion 3.4 (477 reviews) Easyship 4 (611 reviews) Wix 3.2 (13774 reviews)	Autopilot 4.2 (517 reviews) Omnisend 4.3 (1840 reviews) Klaviyo 4.4 (1985 reviews)

Customers

Customers	Amundsen SM Global Shop B-Wear	Steve Madden RadioShack Bokksu

Media and Screenshots

Screenshots	No screenshots available.	4 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Outgrow 4.7 ActiveCampaign 4.5 CleverTap 4.5	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Gorgias offers Free Trial, but Omnisend does not.

Omnisend is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Gorgias is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Omnisend Starts at $16/Month whereas for Gorgias Starts at $10.

Some top alternatives to Omnisend includes Outgrow, ActiveCampaign, CleverTap, Moosend, Drip, Klaviyo, MailChimp, ConvertKit, Zoho Marketing Automation, Ackwire, 7Engage, Structure Pie and Flodesk.

Some top alternatives to Gorgias includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Omnisend vs Gorgias vs Zendesk Support vs Zoho Desk

Omnisend

Gorgias

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure