Yes, both Nicereply and Kustomer offer a Free Trial.
Nicereply is designed for Large Enterprises, Medium Business and Small Business.
Kustomer is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Nicereply Starts at $39/Month when Billed Yearly whereas for Kustomer Starts at $29/User/Month.
Some top alternatives to Nicereply includes SurveyMonkey, QuestionPro, SightMill, SurveySparrow, Couchsurvey, SurveyRock, Cognito Forms, Liveform, SatisMeter, SmileBack and Simplesat.
Some top alternatives to Kustomer includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Zendesk Sell, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, CRMdesk, Gorgias, Trakdesk, AzureDesk and BoldDesk.