Compare Nextiva vs CloudTalk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Nextiva (6255) Visit website Visit Website *sponsored	CloudTalk (1297) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More	CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More
Entry Level Pricing	Starts from $18.95 , Billed Yearly	Starts from $25 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.6/10	9.6/10
User Ratings	4.4 (1473)	4.4 (1099)
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Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$18.95 , Billed Yearly	$25 , Billed Yearly
Pricing Pans	Essential (Business communication) Get Started 7-Day Free Trial right arrow icon Unlimited voice & video calling Auto-attendant & toll free numbers Show more + Professional (Business Communication) Get Started Everything in Essential, Plus Unlimited conference calls, 40 participants Unlimited video conferencing, up to 250 participants Show more + Enterprise (Business Communication) Get Started Get a Demo right arrow icon Everything in Professional, Plus Unlimited participants on voice & video conferencing Show more + Browse all pricing plans	Starter Get Started Unlimited inbound & intracompany calls Click to call Automated call distribution Show more + Essential Get Started All Starter features, plus Advanced analytics with unlimited history Real-time client dashboard Show more + Expert Get Started All Essential features, plus Salesforce integration Power Dialer, Smart Dialer Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
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User Reviews

User Ratings	4.4 (based on 1473 reviews)	4.4 (based on 1099 reviews)
Rating Distribution	Excellent 5081 Very Good 612 Good 151 Poor 70 Terible 341	Excellent 842 Very Good 342 Good 46 Poor 22 Terible 45
Expert's Review generated by AI	Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more	Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more
Pros and Cons	Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free. Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades. Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul. Smooth setup process and fast resolution of issues, enhancing user experience. Helpful and attentive representatives like Ed G and Fernanda who provide great assistance. Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution. Instances of long hold times and being transferred multiple times, affecting the overall support experience.	Easy to use interface with seamless integration for productivity tools like CRM systems. Fast and responsive customer support appreciated by users for efficient issue resolution. Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations. Reliable call quality even for international calls, reducing concerns about signal quality and cost. User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users. Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance. Delayed or lack of response to queries and requests, indicating the need for improved communication and availability. Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	3 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	uContact 4.9 Call Center Studio 4.7 Grasshopper 3.4	Nextiva 4.4 CallTools 4.9 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Nextiva and CloudTalk offer a Free Trial.

Nextiva is designed for Large Enterprises, Medium Business and Small Business.

CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Nextiva Starts at $18.95/User/Month when Billed Yearly whereas for CloudTalk Starts at $25/User/Month when Billed Yearly.

Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Nextiva vs CloudTalk

Nextiva

CloudTalk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure