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Compare LiveHelpNow vs HelpDesk vs Zoho Desk vs Zendesk Support

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HelpDesk - Help Desk Software
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Overview

Description

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

9.4/10

User Ratings

4.3

(50)
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Software Demo

Demo

View demo

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Features

Total Features

25 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • $29 , Billed Yearly
          Pricing Pans
          • Not Available
          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

            Show more +

          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

            Show more +

          Pricing Pagelivehelpnow pricinghelpdesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          97

          Very Good

          53

          Good

          13

          Poor

          2

          Terible

          3

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Outstanding customer service with quick issue resolution and great support staff.

          • User-friendly and easy to navigate, making it simple for users.

          • Limited customizations and features, making it challenging for newcomers without proper support.

          • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          LiveHelpNow_customers_4

          LiveHelpNow_customers_4

          LiveHelpNow_customers_0

          LiveHelpNow_customers_0

          LiveHelpNow_customers_3

          LiveHelpNow_customers_3

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          STS Gaming Group

          STS Gaming Group

          Media and Screenshots

          Screenshots

          No screenshots available.

          Ticket Detail

          3 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveHelpNow and HelpDesk offer a Free Trial.

          LiveHelpNow is designed for Medium Business and Small Business.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for LiveHelpNow Starts at $9/Month whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

          Some top alternatives to LiveHelpNow includes ZoomInfo Chat, ClickDesk, Deskero, LiveAgent, HelpDesk, lemtalk, LabiDesk, LiveChat, Crisp, Zendesk Chat and HelpOnClick.

          Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].