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Compare Klaviyo vs Gladly vs Zoho Desk vs Zendesk Support

Klaviyo - Marketing Automation Software
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Gladly - Help Desk Software
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Overview

Description

Klaviyo is a powerful marketing automation platform that allows you to attract new customers, drive sales, and build your list. The simple, intuitive interface makes it easy to create ... Read More

Gladly is a help desk and customer support platform that enables modern service organizations to offer exceptional customer service. It gives them the tools to automate and improve incident ... Read More

Entry Level Pricing
  • Starts from $45
  • Starts from $150
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.5/10

9.1/10

User Ratings

4.8

(39)
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Software Demo

Demo

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Features

Total Features

10 Features

38 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $45
          • $150
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageklaviyo pricinggladly pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          630

          Very Good

          58

          Good

          5

          Poor

          0

          Terible

          11

          Excellent

          712

          Very Good

          138

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

          • Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.

          • Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.

          • Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.

          • Seamless integration with popular eCommerce platforms like Shopify and BigCommerce, alongside other SaaS tools.

          • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

          • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

          • Limited direct support post-onboarding by business development reps, leaving users reliant on other help channels.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Porsche

          Porsche

          Crate and Barrel

          Crate and Barrel

          Ralph Lauren

          Ralph Lauren

          Media and Screenshots

          Screenshots
          Integration

          3 Screenshots

          Chat screenshot

          1 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Klaviyo nor Gladly offers a free trial.

          Klaviyo is designed for Large Enterprises, Medium Business and Small Business.

          Gladly is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Klaviyo Starts at $45/Month whereas for Gladly Starts at $150/User/Month.

          Some top alternatives to Klaviyo includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, Ontraport, Hubspot Marketing Hub, SAS Marketing Automation, MailChimp, Adobe Marketo Engage, Zoho Marketing Automation, Contactspot, Omni.us and Flodesk.

          Some top alternatives to Gladly includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Kustomer, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, Gorgias, HelpdeskEddy, Trakdesk, AzureDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].