spotsaas-logo
Get Listed

Compare Keeping vs HelpDesk vs Zendesk Support vs Zoho Desk

Keeping - Help Desk Software
Get Quote
Get Quote
HelpDesk - Help Desk Software
Get Quote
Get Quote

Overview

Description

Keeping is a help desk software application, created for service provider organizations to use on the front lines of their businesses. It enables them to assign tickets to ticket agents, ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Starts from $8 , Billed Yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.2/10

9.4/10

User Ratings

4.5

(1)

4.3

(50)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

15 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $8 , Billed Yearly
          • $29 , Billed Yearly
          Pricing Plans
          • Team

            • 2 Agent Minimum

            • 5 Mailboxes

            • 2 Workflows

            Show more +

          • Organization

            • 2 Agent Minimum

            • Unlimited Mailboxes

            • Unlimited Workflows

            Show more +

          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

            Show more +

          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          24

          Very Good

          16

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Keeping_customers_0

          Keeping_customers_0

          Keeping_customers_1

          Keeping_customers_1

          Keeping_customers_2

          Keeping_customers_2

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          STS Gaming Group

          STS Gaming Group

          Media and Screenshots

          Screenshots
          Stop Duplicate Work

          10 Screenshots

          Ticket Detail

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Keeping and HelpDesk offer a Free Trial.

          Keeping is designed for Large Enterprises, Medium Business and Small Business.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Keeping Starts at $8/User/Month when Billed Yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

          Some top alternatives to Keeping includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Hiver, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, EngageBay Helpdesk System, HelpdeskEddy, Sitehelpdesk, LabiDesk and BoldDesk.

          Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].