Compare Insightly vs Freshdesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Insightly (876) Get Quote Get Quote	Freshdesk (722) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Insightly is a sales and marketing software that will help you manage your contacts, leads, deals and opportunities. You can organize your contacts into lists, collaborate with teammates ... Read More	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More
Entry Level Pricing	Starts from $29	Starts from $15 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.3/10	9.5/10
User Ratings	4.2 (1241)	4 (5374)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	30 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$29	$15 , Billed Yearly
Pricing Pans	Not Available	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 1241 reviews)	4 (based on 5374 reviews)
Rating Distribution	Excellent 501 Very Good 253 Good 72 Poor 40 Terible 10	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56
Expert's Review generated by AI	Insightly CRM stands out as a user-friendly and customizable platform for businesses aiming to improve sales processes and centralize customer data. Its strengths lie in its adaptability to ...Read more	No Expert ai Review available for the product
Pros and Cons		No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) TimeCamp 4.3 (243 reviews)	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)

Customers

Customers	4over LLC Savanta Atlanta Eats	Pearson Bridgestone Feefo

Media and Screenshots

Screenshots	9 Screenshots	6 Screenshots
Videos	5 Videos	3 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Insightly and Freshdesk offer a Free Trial.

Insightly is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Insightly Starts at $29/User/Month whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.

Some top alternatives to Insightly includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, Keap, SalesCRM, DigitalCRM.com, Pipeline CRM and Zoho Marketing Automation.

Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Insightly vs Freshdesk vs Zoho Desk vs Zendesk Support

Insightly

Freshdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure