Compare Infobip vs CommBox vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Infobip (12) Get Quote Get Quote	CommBox (72) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Infobip open cloud Communication Platform provides cloud communication services, such as Voice and SMS, through a flexible and reliable API, to ensure business uses the right channels to ... Read More	CommBox is a web-based Help Desk Software. It includes the following features: ticket creation, logging of calls, one central database, knowledge base, case management, automated billing ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	Not Available	9.2/10
User Ratings	3.9 (104)	4.4 (24)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	15 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 104 reviews)	4.4 (based on 24 reviews)
Rating Distribution	Excellent 6 Very Good 4 Good 0 Poor 0 Terible 2	Excellent 71 Very Good 1 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Infobip stands out as a competitive player in the SMS and voice space with its strong points shining through in multiple aspects. Users appreciate the platform's competitive pricing, efficient ...Read more	No Expert ai Review available for the product
Pros and Cons	Competitive pricing and reliable support team providing quick responses. Intuitive user interface with useful features for SMS and MMS services. Clear and simple API for sending messages reliably. Involvement of sales and engineering teams to help achieve goals. Solid platform for sending SMS, offering reliability and ease of use. Lack of empathy and different treatment for small and large customers in customer support. Price hikes due to carrier exclusive firewall deals affecting pricing for customers. Focus on making money without much care for existing customers unless they send large volumes of emails.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews)

Customers

Customers	Uber Zendesk WhatsApp	AIG Bezeq Kimberly-Clark

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	1 Videos	3 Videos

Alternatives

Alternatives	CometChat 4.5 CommBox 4.4 Plivo 4.3	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Infobip nor CommBox offers a free trial.

Infobip is designed for Large Enterprises, Medium Business and Small Business.

CommBox is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Infobip and CommBox are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Infobip includes CometChat, CommBox, Plivo, Twilio Flex, MessageBird, IMIconnect, MSG91, Sinch, SupportChamp, CloudContactAI and Messenger Communication Platform.

Some top alternatives to CommBox includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, HelpdeskEddy, LabiDesk, Desk360, HelpCrunch and Little SaaS Communication.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Infobip vs CommBox vs Zoho Desk vs Zendesk Support

Infobip

CommBox

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure