Infobip

Great service, great people

What do you like best? How sales and engineering people from Infobip get involved in projects to help us achieve our goals!! What do you dislike? Infobip portal doesn't allow cocreation between team members in communications flows Recommendations to others considering the product: Listen to them, they know what they have What problems are you solving with the product? What benefits have you realized? contact users, OTP delivery, a touch of point flows

Infobip for financial services

What do you like best? Solid platform to send SMS for our customers. Reliable and easy to use. What do you dislike? More tutorials and tips on how to get the most of the platform would be nice to have, as there are many way we can incorporate SMS into our business. Recommendations to others considering the product: They seem to have a robust API and we plan to dig in to integrate with our system in the future. What problems are you solving with the product? What benefits have ...

Competitive player in the SMS and Voice Space

What do you like best? Infobip offers competitive pricing which is especially important given that SMS is such a commoditized product. We work with a large number of vendors, and Infobip consistently offers some of the most competitive rates among all the options we have. I'm always happy with their support as well, with both the business and technical account managers being quick to respond to any issues. They're also great at being proactive in their services as well, sometimes flagging ...

Digital Service Provider

What do you like best? Infobip es una herramienta que ofrece servicios digitales que se acoplan e integran a diferentes herramientas de negocio y permite llevar a cabo procesos a bajo costo. What do you dislike? El servicio de Click to Call no funciona de manera adecuada debido a saturaciones en sus canales de voz. Recommendations to others considering the product: Herramienta amigable de fácil administración What problems are you solving with the product? What benefits have ...

User friendly platform with nice features

What do you like best? Wed inteface, features and services for SMS and MMS What do you dislike? Payment options and autmatic recharge and slow process for whatsapp business Recommendations to others considering the product: Easy to use white label platform with a good roadmap What problems are you solving with the product? What benefits have you realized? SMS for Mexico mainly

Great messaging service

What do you like best? The best feature is how messages can be sent in a quick and reliable manner. Pricing is simple and their own documentation is very helpful. What do you dislike? Be careful on the off chance when the bill is higher than the one that is generated by the original network. The estimation can sometimes be sketchy. Occasionally, the are delays in message conveyance, but they are very rare. Recommendations to others considering the product: The customer support ...

Reliable srvice for SMS (2 factor auth)

What do you like best? They are working closely with partners which is not the same with Twilio and DidLogic. The service works pretty well. The prices are good. What do you dislike? The web portal is not great. Recently I couldn't find how to change my current credit card to a new one and had to talk to support to do that. What problems are you solving with the product? What benefits have you realized? We send authentication SMS

lack of empathy from execs

What do you like best? account manger support is good, follow up also good What do you dislike? Lack of empathy by certain execs to the issue you are experiencing. more concerned re politically correct than actually understanding customer issue or complaint. Small and large customers get completely different treatment. Don't see long term partnership with customer Recommendations to others considering the product: Ensure they can deliver to the country you are targeting and ...

Its alright

What do you like best? The API is anything but difficult to fathom henceforth usage part is quite smooth when contrasted with other comparative programming projects. You can have diverse mechanized reaction for various functionalities at moderately less expensive costs when contrasted with other comparable administrations like Twilio. We utilize Plivo for the most part for its SMS API. What do you dislike? I've utilized their open source Ruby SDK keeping in mind it works OK, it had a ...

Good and reliable

What do you like best? The way to send messages in a quick and reliable way What do you dislike? Sometimes there are some delays with message delivery Recommendations to others considering the product: Use it if you want to send cheap and reliable marketing What problems are you solving with the product? What benefits have you realized? Marketing advertising