Connect, engage, and grow with Infobip's cloud communication platform.
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Infobip offers custom pricing plan
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Infobip open cloud Communication Platform provides cloud communication services, such as Voice and SMS, through a flexible and reliable API, to ensure business uses the right channels to capture all customer touchpoints. It lets users send reliable messages, voice and video calls, rich content and data. It help companies build customer networks that grow their business.
Infobip offers custom pricing plan
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Small Business
SaaS/Web/Cloud
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Free Trial
Not available
Infobip Pricing
Infobip offers custom pricing plan
Pricing Model
Paid Plans (Quotation Based )
Expert's Review generated by AI
Infobip stands out as a competitive player in the SMS and voice space with its strong points shining through in multiple aspects. Users appreciate the platform's competitive pricing, efficient support, and proactive service. The online portal is user-friendly, allowing for quick issue diagnosis without extensive technical assistance. Additionally, Infobip's API ...Read more
Infobip pros and cons
Competitive pricing and reliable support team providing quick responses.
Intuitive user interface with useful features for SMS and MMS services.
Clear and simple API for sending messages reliably.
Involvement of sales and engineering teams to help achieve goals.
Solid platform for sending SMS, offering reliability and ease of use.
Lack of empathy and different treatment for small and large customers in customer support.
Price hikes due to carrier exclusive firewall deals affecting pricing for customers.
Focus on making money without much care for existing customers unless they send large volumes of emails.
User Review
AK
Andrey Kalinchuck
09/04/21
Terrible support
I've just got an answer from the support team that unblocking the account will take not less than a week because our manager is on vacation. Unbelievable.
JG
James G
08/05/20
lack of empathy from execs
What do you like best? account manger support is good, follow up also good What do you dislike? Lack of empathy by certain execs to the issue ...
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AI
Administrator in Information Technology and Services
08/02/20
Competitive player in the SMS and Voice Space
What do you like best? Infobip offers competitive pricing which is especially important given that SMS is such a commoditized product. We work with ...
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AI
Administrator in Telecommunications
07/30/20
User friendly platform with nice features
What do you like best? Wed inteface, features and services for SMS and MMS What do you dislike? Payment options and autmatic recharge and slow ...
Read more
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Customer Service
24/7 (Live rep)
Business Hours
Online
Location
NA
Stuck on something? We're here to help with all the questions and answers in one place.
Some top alternatives to Infobip includes CometChat, CommBox, Plivo, Twilio Flex and Messenger Communication Platform.
Yes, Infobip provides API.
No, Infobip doesn't provide mobile app.
Infobip is located in NA
Infobip offers Quotation Based pricing model
The starting price is not disclosed by Infobip. You can visit Infobip pricing page to get the latest pricing.
Researched by Rajat Gupta
