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Compare HubSpot Service Hub vs Zoho Desk vs Zendesk Support vs ManageEngine ServiceDesk Plus

Overview

Description

HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few clicks. This cloud-based solution ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Entry Level Pricing
  • Starts from $1,200
  • Starts from $14 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.1/10

9.7/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

16 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1,200
          • $14 , Billed Yearly
          Pricing Pans
          • Free

            • Contact management

            • Ticketing

            • Live chat

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          • Starter

            • Includes features of Free tools, plus

            • Conversation routing

            • Simple ticket automation

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          • Professional

            • Includes features of the Starter plan, plus

            • Service analytics

            • Customer feedback surveys

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          • Browse all pricing plans
          • Free

            • 3 Free Agents

            • Email Ticketing

            • Comment in Ticket

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          • Standard

            • Unlimited Agents

            • Includes features of Free plan, plus

            • Ticket Tags: 20 Tags/Ticket

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          • Professional

            • Includes features of Standard plan, plus

            • Ticket Tags: 30 Tags/Ticket

            • Approvals

            Show more +

          • Browse all pricing plans
          Pricing Pagehubspot-service-hub pricingzoho-desk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          750

          Very Good

          65

          Good

          5

          Poor

          2

          Terible

          0

          Excellent

          2628

          Very Good

          1272

          Good

          213

          Poor

          15

          Terible

          19

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Stella

          Stella

          Santa Cruz

          Santa Cruz

          gofundme Charity

          gofundme Charity

          NHS

          NHS

          Zoho Desk_customers_0

          Zoho Desk_customers_0

          Zoho Desk_customers_3

          Zoho Desk_customers_3

          Media and Screenshots

          Screenshots

          3 Screenshots

          Zoho Desk

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zoho Desk offers Free Trial, but HubSpot Service Hub does not.

          HubSpot Service Hub is designed for Large Enterprises, Medium Business and Small Business.

          Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for HubSpot Service Hub Starts at $1,200 whereas for Zoho Desk Starts at $14/User/Month when Billed Yearly.

          Some top alternatives to HubSpot Service Hub includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Salesforce Service Cloud, Helpspot, Helprace, LabiDesk, AzureDesk, HESK and BoldDesk.

          Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].