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Compare HubSpot Service Hub vs Zendesk Support vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Description

HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few clicks. This cloud-based solution ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Starts from $1,200
  • Starts from $19 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.1/10

9.2/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

16 Features

18 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1,200
          • $19 , yearly
          Pricing Pans
          • Free

            • Contact management

            • Ticketing

            • Live chat

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          • Starter

            • Includes features of Free tools, plus

            • Conversation routing

            • Simple ticket automation

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          • Professional

            • Includes features of the Starter plan, plus

            • Service analytics

            • Customer feedback surveys

            Show more +

          • Browse all pricing plans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          Pricing Pagehubspot-service-hub pricingzendesk-support pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          750

          Very Good

          65

          Good

          5

          Poor

          2

          Terible

          0

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Stella

          Stella

          Santa Cruz

          Santa Cruz

          gofundme Charity

          gofundme Charity

          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          Media and Screenshots

          Screenshots

          3 Screenshots

          Zendesk

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Support offers Free Trial, but HubSpot Service Hub does not.

          HubSpot Service Hub is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for HubSpot Service Hub Starts at $1,200 whereas for Zendesk Support Starts at $19/user/month when yearly.

          Some top alternatives to HubSpot Service Hub includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Salesforce Service Cloud, Helpspot, Helprace, LabiDesk, AzureDesk, HESK and BoldDesk.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].