Yes, both HelpDesk and Tikit offer a Free Trial.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
Tikit is designed for Large Enterprises, Medium Business and Small Business.
Pricing for HelpDesk Starts at $29/User/Month when Billed Yearly whereas for Tikit Starts at $90/Month when Billed Yearly.
Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.
Some top alternatives to Tikit includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Zoho Desk, Teamwork Desk, SeamlessDesk, HelpDesk, AzureDesk, Desk365, BoldDesk, TechExcel ServiceWise and Scopedesk.