Yes, both Help Scout and Salesmachine offer a Free Trial.
Help Scout is designed for Large Enterprises, Medium Business and Small Business.
Salesmachine is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Help Scout Starts at $20/User/Month when Billed Yearly whereas for Salesmachine Starts at $2,500/Month.
Some top alternatives to Help Scout includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.
Some top alternatives to Salesmachine includes SalesCRM, CloudLead, Parlor, ClientSuccess, ProsperStack, Custify, Catalyst, Gainsight CS, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).