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Compare HaloITSM vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

HaloITSM - Service Desk Software
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Overview

Description

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19
Free Trial Availability
  • Free Trial available
User Ratings

4.6

(83)
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • $19
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagehaloitsm pricingsolarwinds-service-desk pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      16

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      97

      Very Good

      61

      Good

      6

      Poor

      1

      Terible

      1

      Expert's Review generated by AI

      HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Modern interface that is easy to use and navigate.

      • Excellent technical support and responsiveness to user feedback.

      • Customizable features that cater to various business needs.

      • Quick and seamless migration to cloud-based version.

      • Value for money compared to other ITSM solutions.

      • Some settings can be challenging to find due to high level of customization.

      • Limited documentation for certain features, requiring frequent engagement with support.

      • Complexity in setting up certain functions.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      NHS

      NHS

      Siemens

      Siemens

      AkzoNobel

      AkzoNobel

      No Customers information available.

      Media and Screenshots

      Screenshots
      Self Service Portal screenshot

      5 Screenshots

      All Networked Devices

      6 Screenshots

      Videos
      video-0

      3 Videos

      video-0

      1 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both HaloITSM and SolarWinds Service Desk offer a Free Trial.

      HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

      SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of SolarWinds Service Desk begins at $19/User/Month, while pricing details for HaloITSM are unavailable.

      Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

      Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].