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Compare Halo Service Desk vs BoldDesk vs Zoho Desk vs Zendesk Support

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BoldDesk - Help Desk Software
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Overview

Description

Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing
  • Starts from $40
  • Starts from $8 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

Not Available

8.7/10

User Ratings

4.6

(52)
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Software Demo

Demo

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Features

Total Features

0 Features

15 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $40
        • $8 , Billed Yearly
        Pricing Pans
        • Not Available
        • Standard (Agent Based)

          • Email ticketing

          • Knowledge base

          • Ticket auto assignment

          Show more +

        • Growth (Agent Based)

          • Includes features of Starter plan, plus

          • Ticket event and time trigger rules

          • CSAT surveys

          Show more +

        • Enterprise (Agent Based)

          • Includes features of Growth plan, plus

          • Multi-brand help desk

          • Multi-brand knowledge base

          Show more +

        • Browse all pricing plans
        Pricing Pagehalo-service-desk pricingbolddesk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        20

        Very Good

        5

        Good

        0

        Poor

        0

        Terible

        0

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Sony Music

        Sony Music

        Suzuki

        Suzuki

        Sport Direct

        Sport Direct

        IBM

        IBM

        Intel

        Intel

        Siemens

        Siemens

        Media and Screenshots

        Screenshots
        HaloSD Report

        2 Screenshots

        No screenshots available.

        Videos
        video-0

        4 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Halo Service Desk and BoldDesk offer a Free Trial.

        Halo Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Halo Service Desk Starts at $40/User/Month whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.

        Some top alternatives to Halo Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, HelpDesk, TOPdesk, ReadyDesk, UseDesk, Milldesk, Sitehelpdesk and BoldDesk.

        Some top alternatives to BoldDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].